Sales: (888) 912-4963 / Support: (931) 368-9777
Reclaim your productivity with fast-acting managed helpdesk services.
Minimize costly downtime with an impressive 91.73% first-call resolution rate.
See a 67.59% reduction in IT issues after your first 3 months when you rely on our outsourced helpdesk support.
Stay productive with 24/7 managed helpdesk services that resolve IT issues before they slow down your business.
Avoid extended waits for support with our 10-minute average response time for all non-emergency IT issues.
Resume your workday faster with an 18-minute average resolution time for sudden and urgent IT issues.
Stop losing time, money, and resources to IT issues with our reliable IT help desk services.
“We were extremely pleased with the professionalism, expertise, and urgency in which NetGreene demonstrated with the resolution of of our service impacting issues. They were able to ‘think outside the box’ and come up with a temporary solution while we waited on a permanent solution to be implemented. We will absolutely do business with them again.”
“Simply the BEST! After much frustration with another local I.T. company, I found myself “interviewing” companies for a replacement. JP McCaslin with NetGreene had the answer to my every question/concern .. only problem was, my business need was so small – financially, their services wouldn’t work. JP figured out how to make it work for BOTH our companies .. even saving me money! The continuous, consistent, honest support from NetGreene is very reassuring. I cannot BELIEVE the amount of services they both offer and (more importantly) service in-house with such significant monthly savings .. the only problem I have is – why haven’t I been using NetGreene for the past 10 years?!?”
“We have been with NetGreene Solutions for close to two years. Their customer service is exceptional. We have met and worked with extraordinarily skilled people within their organization. We recently moved our business to a new location. During our transition we did not experience any unexpected down time. We recommend NetGreene Solutions for your business communication needs.”
With 12 years in business, NetGreene Solutions proudly supports 312 companies across North America.
Our dedicated helpdesk services team, composed of certified professionals, delivers exceptional IT expertise and trusted partnerships that make a difference.
Less Downtime, More Productivity
Experience a 67.59% reduction in IT issues within three months through our proactive IT help desk support, ensuring your business operates smoothly.
Flexible Support Plans
Benefit from our tailored IT help desk services with unlimited support hours, allowing for adaptable and comprehensive solutions for your evolving needs.
Expertise You Can Trust
Rely on over 60 years of combined IT experience with our dedicated Managed Helpdesk team, specializing in both large corporate and small practice environments.
Get expert support from our certified helpdesk team that focuses on providing fast issue resolution and outstanding customer satisfaction.
Enhance your IT operations with helpdesk services that offer rapid response times instead of keeping you on hold.
With an average issue resolution time of just 18 minutes, we act quickly to address and resolve your technology challenges with:
By prioritizing prompt attention to your IT needs, we minimize disruptions and maximize productivity.
Ensure your business operates smoothly with our 24/7 managed helpdesk services that eliminate the stress of dealing with IT issues outside of standard business hours by providing you with:
Feel confident knowing that no matter when an issue occurs, our team is ready to assist, allowing you to maintain focus on your business goals.
Our professionals hold industry-leading certifications, including Microsoft MCSE and Cisco CCNA, ensuring you benefit from the latest knowledge and best practices in the field.
Our team excels in:
Trust in our experience and skills to enhance your IT environment and resolve your IT issues faster.
With remote agents pre-installed on every device, we provide seamless troubleshooting without disrupting your workflow.
Backed by a 91.73% first-call resolution rate and 24/7/365 availability, our helpdesk services minimize downtime so your team can stay focused and productive.
Our experienced technicians handle everything from routine maintenance to urgent troubleshooting, resolving problems quickly to avoid costly disruptions.
With prompt, reliable service, we minimize downtime and keep your IT environment running smoothly, aligned with your business goals for optimal performance.
Rapid response time for non-emergency IT issues
Dependable helpdesk services that are always ready to assist you
First-call IT issue resolution rate for our our IT help desk services
Achieve higher efficiency with our IT help desk services. Backed by a 98.57% customer satisfaction rating, we ensure your business receives exceptional, reliable support in every engagement.
Resolve IT issues swiftly with our helpdesk services. You’ll benefit from our average resolution time of 18 minutes, reducing downtime and keeping your operations running smoothly.
Make us your helpdesk support services partner, and leverage our proactive approach that reduces your IT issues by 67.59% after your first 3 months of service.
Enjoy a productivity boost when you take advantage of our fast, trustworthy IT help desk services.
Gain comprehensive support and expertise with our full range of local services.
Managed helpdesk services, like those offered by NetGreene Solutions, provide proactive, around-the-clock support that goes far beyond break-fix solutions.
With unlimited hours included in every support plan, our U.S.-based team resolve 91.73% of IT issues on the very first call.
Unlike traditional IT vendors, NetGreene focuses on long-term partnerships, giving your business a dependable support team that knows your environment inside and out.
Speed is one of the most important metrics for any helpdesk support service. At NetGreene, our average response time for non-emergency tickets is just 10 minutes, with most issues resolved within 18 minutes. Emergency issues are handled immediately.
Whether you’re using our remote or on-site IT help desk services, our team is always ready to act fast and minimize your downtime.
Yes. Our managed helpdesk services are available 24/7/365. Whether it’s a late-night emergency or weekend technical glitch, our fully U.S.-based support team is here to help.
We’ve designed our helpdesk support services to keep your business running smoothly at all times, especially in high-demand industries like healthcare where even brief downtime can impact operations.
Our IT help desk services are designed for any business that values uptime, but we specialize in supporting healthcare organizations.
With over 60 years of combined healthcare IT experience and a certified HIPAA auditor on staff, NetGreene is the preferred partner for practices and facilities that demand compliance, fast resolutions, and industry-specific expertise.
From family clinics to large networks, our helpdesk support services are built for reliability and precision.
NetGreene delivers helpdesk support services with a customer-first mindset. All of our managed helpdesk services include unlimited monthly support, rapid response times, and pre-installed remote access agents on every supported device.
Plus, with an average issue resolution time of just 18 minutes and a 98.57% satisfaction rating, we’re trusted by over 7,500 end users across North America to keep their IT running efficiently.
Cut downtime with IT helpdesk services that resolve 91.73% of issues on the first call for fast, reliable support you can trust.
Experience a 67.59% drop in IT issues in just 3 months with our outsourced helpdesk support services.
Keep your business moving with 24/7 managed helpdesk support that tackles issues before they disrupt your team.
Get help fast. Our helpdesk services respond to non-urgent IT requests in just 10 minutes on average.
Don’t let tech slow you down. Our IT helpdesk support resolves issues in just 18 minutes on average.
Loved our service? Tell us with a Google review!
2073 Wilma Rudolph Blvd. Clarksville, TN 37040
4235 Hillsboro Pike #300, Nashville, TN 37215
Sales: (888) 912-4963
Support: (931) 368-9777
© 2025 NetGreene Solutions | All rights reserved.
