Privacy Policy
Effective Date: January 2025
Company Name: NetGreene Solutions, LLC
Website: https://netgreene.com
1. Introduction
NetGreene Solutions, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us through our services, including our website (https://netgreene.com) and our A2P (Application-to-Person) messaging platforms (such as SMS, MMS, and email).
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect information in the following categories:
a. Personal Information
- Full name
- Phone number
- Email address
- Mailing address
- Job title or company (if applicable)
- Any information you provide voluntarily via forms or communication
b. Device and Technical Data
- IP address
- Browser type
- Operating system
- Device identifiers
- Site usage behavior
c. Messaging and Communication Data
- Message content
- Timestamp, delivery status, and logs
- Subscription preferences and opt-in/opt-out status
3. How We Use Your Information
We use collected data to:
- Provide and improve our products and services
- Communicate with you via A2P messaging (SMS, MMS, or email)
- Respond to inquiries or support requests
- Send marketing communications (if you have opted in)
- Ensure compliance with legal obligations
- Analyze site and message performance
4. A2P Messaging Compliance
NetGreene Solutions, LLC complies with all applicable A2P messaging regulations, including CTIA guidelines and carrier policies. Here’s how:
- Consent: We only send A2P messages to users who have expressly opted in.
- Message Content: Includes updates, alerts, service notifications, or marketing (with consent).
- Opt-Out: You can opt out anytime by replying STOP to any message.
- Help: For assistance, reply HELP or contact us at [Insert Support Email/Phone].
- Message Frequency: Varies based on user interaction.
- Rates: Message and data rates may apply depending on your mobile plan and carrier.
5. How We Share Your Information
We do not sell your personal data. We may share your data with:
- Service providers (e.g., hosting, communication platforms) for business operations
- Compliance partners for legal or security audits
- Regulators or law enforcement if required by law
- Third parties only with your explicit consent
All third parties are required to maintain strict data protection and confidentiality standards.
6. Data Retention
We retain your personal data only as long as needed to:
- Fulfill service-related purposes
- Comply with legal or regulatory obligations
- Maintain accurate business records
Messaging logs may be retained for a limited period for audit and compliance purposes.
7. Security Measures
We implement reasonable technical and administrative security measures to protect your data from unauthorized access, use, or disclosure.
8. Your Rights and Choices
Depending on your location, you may have rights to:
- Access the information we hold about you
- Request corrections or updates
- Request deletion or restriction of your data
- Withdraw consent for marketing messages at any time
To exercise these rights, please email us at privacy@netgreene.com or use the contact form on our website.
9. Children’s Privacy
Our services are intended for individuals over the age of 13. We do not knowingly collect data from children under this age. If we learn that a child under 13 has submitted personal data, we will promptly delete it.
10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted at https://netgreene.com, with an updated effective date.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
NetGreene Solutions, LLC
Website: https://netgreene.com
Email: privacy@netgreene.com
